Privacy Policy

Compassionate Care Advisors ("CCA", "we", "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to visitors of compassionatecareadvisors.com and to people who contact us through our forms, by phone, or by email.

Information we collect

• Information you give us — name, email address, phone number, practice details, and anything you include in a message when you submit our contact or booking forms, subscribe to our newsletter, call, or email us.
• Technical information — standard server logs such as IP address, browser type, pages visited, and timestamps, used for security and to keep the site working.

Please do not include protected health information (patient names, records, or other PHI) in website forms. This website is for business inquiries, not patient communication.

How we use your information

• To respond to your inquiry and schedule calls you request.
• To send the newsletter or updates you signed up for.
• To send SMS messages where you have given consent (see below).
• To operate, secure, and improve this website.

We do not sell your personal information.

SMS consent

If you check the consent box on our forms, you agree to receive SMS messages from us about your inquiry and our services. Message frequency varies; message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent is not a condition of purchase.

How your information is stored and shared

Form submissions are transmitted to our customer relationship management platform (GoHighLevel) so our team can respond, and may be retained in our business records. We share information only with service providers that help us operate (such as hosting and CRM providers), when required by law, or to protect our rights. We use reasonable administrative and technical safeguards to protect your information.

Cookies

This site uses only the cookies necessary for it to function (such as security tokens for forms). If we add analytics or advertising tools in the future, we will update this policy and request any consents required by law.

Your choices and rights

• Unsubscribe from emails using the link in any email, or by contacting us.
• Opt out of SMS by replying STOP.
• Request access to, correction of, or deletion of your personal information by contacting us at the address below. Depending on where you live, you may have additional rights under local law.

Children

This website is intended for business audiences and not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the current version. Material changes will be posted on this page.

Contact us

Compassionate Care Advisors
1121 Walt Whitman Rd, Suite 312, Melville, NY 11747
+1 516-340-9995 · ray@compassionatecareadvisors.com