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Reputation management

The rating patients trust before they call

Honest 5-star growth, human responses within a business day, and one dashboard for every review platform — done with the ethics medical marketing demands.

No fake reviews, ever HIPAA-aware workflow Human responses
Reputation dashboardyourpractice · 6 platforms
Live
3.6★
4.9/5
Was 3.6 in Jan Now 4.9 across 214 reviews
New reviews streaming in
M
Maria S. Google · 2h ago
★★★★★
J
James K. Healthgrades · today
★★★★★
L
Linda P. Google · today
★★★★★
+178 reviewslast 6 months
1.4h avgresponse time

Nine out of ten patients read your reviews before they read your website. If your rating is under 4.5★, most of them will never see the website at all

Every platform

One dashboard, every review

We monitor and respond on every platform your patients trust — not just the one that's easy.

Google

Reviews & posts

Yelp

Local reputation

Healthgrades

Doctor ratings

RateMDs

Specialty reviews

WebMD

Patient ratings

Facebook

Community reviews

The flywheel

Reviews attract patients — who leave more reviews

Reputation is compounding. The higher your rating goes, the faster it grows — if you have a system.

Request01 Review02 Respond03 Rank04
The loop

A system, not a scramble

Reputation only compounds if every step happens consistently. Here's the loop we build into your practice.

01
RequestA friendly, HIPAA-aware text or email after every appointment.
02
ReviewPatients leave real, honest reviews on the platform that fits them.
03
RespondA human on our team replies within a business day — every time.
04
RankYour average lifts, Google notices, and more patients find you.
Response SLA

Every review, answered on time

Speed and tone signal to patients (and to Google) that your practice is present, professional, and paying attention.

Human replies, not autoresponders

A real person on our team writes every response — briefed on your voice, guided by HIPAA, and reviewed for tone. No template dumps. No AI drivel. Ever.

1bdResponse window for every review, positive or negative SLA
1.4hActual average response time across all clients last quarter Actual
94%Response rate, vs. 35% industry average Coverage
100%Human-written, brand-briefed, HIPAA-checked Quality
The climb

What honest growth looks like

A representative six-month curve for a practice starting near the industry average.

Total reviews across all platformsfirst 6 months
★★★★★ 4.9 avg
Jan Feb Mar Apr May Jun 36 90 150 214
average rating 4.9 ★ reviews per month +18× response rate 94%
Our promise

The line we never cross

Ethics in reputation management aren't optional in healthcare. They're the whole point.

The pledge

No fake reviews. No paid reviews. Not now, not ever

Every review we help you earn comes from a real patient who chose to leave one. We'll walk away from any engagement that asks us to do otherwise — because in healthcare, one dishonest review is more damaging than a dozen missed appointments.

The payoff

What honest reputation delivers

Representative outcomes for practices we take through the full program.

0
Avg star rating
Up from 3.6 in 6 months
0x
More reviews
Per month vs baseline
0
Business-day response
Every review, every platform
0%
Response rate
Vs. 35% industry average
FAQ

Reputation management, answered

The questions practice owners ask us most before they hire us.

Never. Fake reviews violate every platform's policies, expose your practice to fines and legal action, and destroy trust the moment they're detected. Everything we do generates real reviews from real patients — ethically, through your normal patient workflow.

We build honest review requests into your patient workflow — a friendly, well-timed text or email after a visit that makes leaving a review effortless. Most practices go from a handful of new reviews per month to 15–30, without asking the front desk to do anything different.

Legitimate reviews cannot be removed — not by us, not by any honest service. What we can do is respond to them the right way (often turning the reviewer into an advocate), flag reviews that violate platform policies for takedown, and generate more positive reviews to shift your average.

Every review gets a human response within one business day — often within a few hours. Fast, thoughtful responses signal to prospective patients that you care, and they signal to Google that your profile is actively managed.

Google, Yelp, Healthgrades, RateMDs, Vitals, WebMD, Facebook, and Zocdoc as standard. We add any others that matter to your specialty. You get one dashboard that shows every review across every platform.

Yes. We never share patient names or details, never quote anything from private communications, and never ask for reviews that would require disclosing protected health information. Every workflow is designed with HIPAA in mind from step one.

Want to see where your reputation actually stands?

Send us your practice, and we'll audit every platform — ratings, response rate, hidden reviews, competitive comparison — free, before you commit to anything.

See exactly where your reputation stands

Get a free reputation audit across every platform patients use — before you commit to anything.

Get your free audit
15 minutes · No pressure · Real recommendations